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English Tolc Accedi


News 18 febbraio 2019

Orario Help Desk

Vi informiamo che fino al 22 febbraio 2019 il nostro servizio di Help Desk...

TOLC Regulation


a) The Online CISIA tests (Test On Line CISIA in Italian, from now on referred to as TOLC) represent an orientation and knowledge evaluation instrument required to access courses taught in Italian universities. They can be used to select students upon access and are administered on a computerised platform. Universities can use TOLCs also for courses different from those of the specific reference areas.
b) TOLCs are promoted and managed by the Interdisciplinary Consortium for Access Integrated Systems (Consorzio Interuniversitario Sistemi Integrati per l’Accesso, from now on referred to as CISIA ). TOLCS are individual tests, usually different from student to student, and consist of automatically and casually selected questions from the CISIA TOLC database generated by a proprietary software designed and managed by CISIA. For some typologies the administered TOLCs derive from predetermined batches, that is from a series of tests previously created. All TOLCs, either generated automatically or selected from predetermined batches, are similarly difficult or in any case are comparable and originate from the CISIA TOLC database which is protected and not public. Only for TOLC-Fs the questions come from a public database open to users through online simulation and orientation tests available on the CISIA website. The questions databases are validated and updated by scientific committees expressly constituted by CISIA.
c) Universities, directly or through their Departments, Schools and similar centres (from now on called universities and/or centres), participate in the TOLCs. The universities that participate in the TOLCs adopt the same management and organising procedures described in this document. For this reason the results obtained in the same type of TOLC is valid for all applications to degree courses present in all the universities using the same TOLC regardless of the centre in which that TOLC was taken. The validity of the TOLC is accepted in all universities at least until the end of the calendar year in which it was obtained. Please note that this validity is guaranteed only for an application to a university degree course and if the TOLC result includes an admission with Additional Educational Requirements (OFA, Obblighi Formativi Aggiuntivi in Italian), these should be settled according to the procedures described in the didactic regulation of the university in which the students are enrolled, as provided by current regulations.
d) TOLCs are administered according to an agenda set by CISIA that can be consulted on the relative pages of the CISIA website
e) The outcome of each TOLC, apart from the section “Evaluation of the English Language”*, is determined by the number of questions answered right, wrong or unanswered which make up the total score as follows: 1 point for each correct answer, 0 points for each unanswered question and a penalty of 0.25 points for each incorrect answer. There is no penalty for incorrect answers for the section “Evaluation of the English Language”* and the score is determined as follows: 1 point for each correct answer and 0 points for each incorrect answer and unanswered question. On the basis of these data, each participating centre may transform the TOLC result according to its own internal evaluation system by applying conversion factors to the total score and indicating their minimum threshold barrier. The evaluation criteria and the chosen thresholds of each institution can be consulted on the CISIA website at the Test Evaluation page.
*The section “Evaluation of the English Language” is only available for the TOLCs in Italian



All TOLCS generated from the CISIA information system are similarly difficult or in any case comparable, and this differs for each type of TOLC.
All information on the structure of each TOLC, the number of questions for each section and the amount of time available to reply to each, is always up to date and available on the CISIA website.
The subjects and topics of each type of TOLC can be consulted on the CISIA portal
Each TOLC consists of multiple choice questions with 5 possible answers, of which only one is correct.
The TOLCs in Italian include a section for the Evaluation of the English language. This section must be completed in 15 minutes.
The type of TOLCS administered in 2018 are the following:
a) TOLC-I consists of questions from the following areas: Mathematics, Logic, Sciences and Reading Comprehension.
b) TOLC-E consists of questions from the following areas: Logic, Reading Comprehension and Mathematics.
c) TOLC-F consists of questions from the following areas: Biology, Chemistry, Mathematics, Physics and Logic.
d) TOLC-B consists of questions from the following areas: Basic Mathematics, Biology, Chemistry and Physics.
e) TOLC-S consists of questions from the following areas: Basic Mathematics, Reasoning and Problems, Reading Comprehension and Basic Science.
f) English TOLC – I consists of questions in English from the following areas: Mathematics, Logical Reasoning, Sciences and Reading Comprehension.
g) English TOLC – E consists of questions in English from the following areas: Logical Reasoning, Reading Comprehension and Mathematics.
For the TOLCs described in f) and g) there is a specific CISIA portal with all information in English.



a) TOLCs are administered to each student through the CISIA computer platform in authorized computer rooms at the participating university.
b) Participants enrol according to the instructions that can be found on the website it. CISIA manages enrolments on behalf of the universities.
c) To participate, students must be enrolled in the fourth or fifth year of an Italian or foreign secondary school or have obtained a secondary school diploma. Failing to comply will result in cancellation of the TOLC result.
d) Students can take each TOLC only once a month (calendar month) regardless of the centre selected to take the test.
e) Students enrolled in a test cannot enrol in other tests of the same kind until they have completed the one they regularly enrolled for, meaning that students may enrol in a subsequent test – which in any way takes place in a different calendar month – only the day after they have taken the test in which they were enrolled.



a) Students who intend to take a test in any centre that participates in the TOLC must register to the TOLC area on the website it through the provided student registration form. Following the registration and having obtained username and password to access the personal area, students can enrol in a TOLC by selecting the type of TOLC and the centre in which they intend to take the test, according to the calendar on the CISIA portal. To take the test students shall pay CISIA an all-inclusive compulsory fee as an enrolment fee, non refundable, the same on all national territory and set by the Board of Governors of CISIA. CISIA collects this enrolment fee on behalf of all universities and centres participating in the TOLC. Payment of the fee gives entitlement to take the selected TOLC in the chosen location and date. The information system sends a message to the email address supplied by the students during the registration process to confirm payment and correct registration. To participate in the TOLC, students shall print the payment and enrolment receipt available in the student personal area on the CISIA portal. The day of the test students shall bring the TOLC enrolment receipt with the identity document used to enrol in the TOLC. It is in no way possible to take the test on a different day from the one chosen during the registration.
b) Should student be absent at the test for which they had enrolled and payed the corresponding fee, they can enrol for a new date to take the test even in a different location using the fee previously payed. The fee already payed can be used again only during the same calendar year. Any unused payments are indicated in the student personal area. The payments unused by the end of the calendar year are not useable in the following years and cannot be reimbursed by CISIA. They will be considered as payment for the costs incurred in the general organisation of the TOLC.
c) Should students after further enrolment to a TOLC using a previous payment be again absent, they shall not be able to use that payment again.
d) The steps to register to the service and to enrol in a TOLC are the following:
Students registers to the TOLC area of the website and receives an email with username and password for the personal area in the CISIA portal at the email address entered at the time of registration.
Students, using username and password provided by CISIA, accesses the TOLC personal area to select the type of TOLC to which they want to enrol, the payment method (Section 3), the centre and the date in which to take the TOLC. When booking it is mandatory to enter the type and number of an identity document which shall be exhibited on entering the test room.
Students shall make the payment for the enrolment through credit card or a MAV bank payment slip.

The deadlines to enrol according to the chosen date are detailed in the following table:

Monday  2.00 PM – previous Tuesday
Tuesday  2.00 PM – previous Wedenesday
Wednesday  2.00  PM – previous Thursday
Thursday  2.00 PM – previous Friday
Friday  2.00 PM – previous Friday

The MAV bank payment slip MAV must always be paid before the deadline stated on the MAV. CISIA may not guarantee the test for those students who did not pay the MAV before the deadline on the payment slip.
Should the deadline to enrol fall on a holiday, the deadline will be postponed to 2.00 PM of the next weekday.
Once students have successfully paid with credit card they can immediately print the payment and enrolment receipt which can be found in the personal area. The receipt should be retained and exhibited to access the test room; it also gives students the right to take the test.
When payment is made with MAV before the deadline written on the payment slip, once CISIA verifies the payment, students will receive an email at the address provided during the registration process confirming correct payment. By accessing the personal area, students may print the enrolment certificate and payment receipt. The receipt should be retained and exhibited to access the test room; it also gives students the right to take the exam. In other words, if students should not receive payment confirmation and do not have the enrolment receipt they will not be able to take the TOLC.
For TOLCs administered outside Italy, due to obvious technical reasons, the only possible method of payment is through credit card. Universities may allow special payment methods for international students such as bank transfers or vouchers, which will be provided by the universities.
e) Universities may consider free participation to the TOLC for a fixed and predetermined number of students and will take care of the costs and organisation, exclusively for ordinary TOLC sessions that take place in September, October and November of every year and for TOLCs administered outside Italy. In these cases the students, after registering to the portal (section d number 1), may receive a credit that can be used exclusively for the date and location indicated in the personal area. This credit allows the participation solely and exclusively to the test indicated and in the centre that has provided this possibility in the indicated date and in no case may a student ask that the same credit be used for other centres or different dates.



a) CISIA will use personal data for its institutional purposes and its statutory policies in compliance with current laws and regulations. The student’s personal data and the results obtained in the TOLCs will be handled by CISIA and by the universities participating in the TOLC, and more precisely: the centres in which a student has made a booking, the centres in which a student has taken a TOLC, the centres authorised by a student to use his/her TOLC results. That data can also be used by CISIA in anonymous and aggregated form for research and statistic publications.
b) Students who have taken a TOLC cannot request cancellation of the results obtained before the deadline set by the law. While, if they have only registered to the TOLC CISIA portal, they may at any time request modification or deletion.
c) The acquisition of sensitive data from disabled students is finalised only to the adoption of suitable measures to guarantee equal conditions when taking the test; these will be treated by CISIA and by the centres in compliance with current regulations.
d) For the students that did not include the diploma grade during registration to the portal, CISIA reserves the right to request such information from the Students National Register for processing the data for statistical purposes.



a) Students enrolled in a TOLC session should arrive at least 30 minutes before the beginning of the test at the centre and test room assigned by CISIA and reported on the payment and enrolment receipt, which should be printed and exhibited by each student. Only this document gives students the right to enter the test room, together with the identity document which was used during registration to the TOLC.
b) Students respond to the roll call of the commission by exhibiting the identity document used to enrol in the TOLC. The centres certify the entrance of each student in the test room either through the signature in the appropriate entrance register provided by CISIA or through other means the universities may implement to certify test room entrance.
c) Students starts the test by entering User ID and Password given to them by the test room commission after the identification. These credentials differ from those students use to access their personal area on the CISIA portal. They should be entered in the system to start the test and can be used only once.
d) Using the password certifies that a student has participated to the test.
e) Students shall follow the test room rules (which will be provided with the access password or will be available in the test room), the rules described in this regulation document and the general conditions accepted during enrolment in the TOLC. If they do not follow the above rules, they may be made to leave the centre where the TOLC takes place and will not be entitled to any kind of reimbursement. Students may participate to a possible subsequent TOLC session by paying again for the enrolment.
f) The IT system generates for each participant a TOLC in accordance with the procedures described in article 2. Every test has a unique identification code printed on the sheet containing the password which is handed to each student after they have been identified and have accessed the test room.
g) The test takes place following the pre-agreed procedures and timing. The centre can choose to administer the test with fixed or variable timing. The centres can allow a single break during the test that can take place only after authorisation by the test room commission. The break can last at the most 10 minutes and takes place at the end of a test section and before starting another one. For each test section there is a maximum time. If the centre uses the TOLC version with variable timing, students can start the next section before the time is over. If the centre uses TOLC sections with fixed timing, students will be able to start the next section only when the timing assigned to each section is over. At the end of the test the IT system will ask students to confirm the end of test and they should confirm in order to have access to the results.
h) Upon completion of the test, students can view immediately a summary of the test, the score for each section, the total score as described in article 1 and the score for the English test. The display of the results confirms that all data and answers given by the students have been saved successfully.
i) Every student before leaving the test room should sign out on the appropriate register or with the instruments that each centre has chosen to certify entrance and exit. For the centres that have chosen a TOLC with fixed timing, at the end of the TOLC the students should remain seated and the commission will make another roll call. The students may leave their seats after their names have been called and before leaving the classroom they should sign a second time in the register; they should also return to the commission all the sheets of paper used for calculations and notes that were given them and collect any material deposited when entering the classroom.
j) Students may finish the test and leave the test room only after 30 minutes from the beginning of the test by addressing the commission and signing out on the register or through the instruments chosen by the centre to certify entrance and exit.
k) The students while taking the TOLC cannot use any calculation, learning or support instrument and cannot take information or images obtained by fraud from the IT test. For this reason the test room commission will collect any kind of material from the students once they enter the room (registration instruments, calculators, cell phones, video cameras, or other instruments). The students instead can use a sheet of paper authenticated by the commission and provided when accessing the test room and should bring only a pen to take notes.
l) The students are responsible for the correct execution of the test and for any damages or frauds towards any media made available by the university centre participating in the test.
m) Should there be technical problems during the test the students must immediately inform the test room commission who will put into effect the rules and procedures contained in the TOLC regulation of the centre.
n) In the student personal area on the CISIA portal the students will find the same summarised information that was on the screen at the end of the test and will be able to print the attendance certificate containing the results obtained. This certificate contains in addition to the above mentioned information also the date and the centre where the test was taken. The students will also be able to download and print an attendance certificate that does not include the results and another document reporting the detailed information for each different area of the test.


a) TOLC contents are exclusive property of CISIA and shall not be disclosed in any form by the students using them.
b) The students, by registering to the CISIA portal, accept all conditions and points specified in this regulation used for the TOLC.
c) The service can be used only by accepting, at the moment of registration, the conditions contained in the acceptance/enrolment form and in this regulation.


During the registration to the TOLC area of the CISIA portal, students can declare if they have disabilities or specific learning disabilities (LD).
In these cases students shall indicate the centre or centres in which they will take the test and will forward to them, through a specific document uploading form provided by CISIA, the necessary certifications. CISIA will provide the students details of the appropriate offices in each centre indicated and they will contact them immediately.
When actually enrolling to the TOLC, that is when booking, the centre becomes in charge of directly contacting the students to organise the necessary specific steps to deliver the TOLC, according to the current regulations. The students that should subsequently select a different centre from the one previously indicated during registration to the CISIA portal will be able to use the same document uploading form.
In those cases in which it is not possible to use a computer, CISIA will provide a paper TOLC that the centre will use to support the needs of each student.


a) Students who have regularly taken and finished the test, through a justified and detailed request to the university centre in which they took the test, can exercise the right to access the documents. The university centre will request CISIA through the unique test identification code, the test or part of it, attended by the students.
b) CISIA, within ten days from receipt of the request will transmit to the person responsible of the centre the test or part of it in electronic format.
c) The person responsible for the centre, or a delegate, summons the students to the university centre and shows them the requested test without handing it out and in the presence of a lawyer or an expert.
d) Only in particularly motivated and detailed circumstances, parts of a specific test can be given to the student.
e) It is in every way prohibited the distribution of the questions contained in the TOLC.