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Rules TOLC at the university

t o l c

Rules for the use of TOLC by students – 2020


1.1 Definition

The Test On Line CISIA (from now on referred to as TOLC) is an instrument that guides students and evaluates their knowledge. It is required to access courses taught in Italian Universities and is used to select students both for restricted and unrestricted university courses. These tests are promoted and managed by the Interdisciplinary Consortium for Access Integrated Systems (Consorzio Interuniversitario Sistemi Integrati per l’Accesso, from now on referred to as CISIA).

1.2 Structure

TOLCs are individual tests usually different for each student consisting of a number of questions selected automatically and randomly from the CISIA TOLC database with a software owned, developed and managed by CISIA.

There are different types of TOLCs for different scientific disciplinary areas: TOLC-I, TOLC-E, TOLC-F, TOLC-B, TOLC-S, TOLC-SU, TOLC-AV, English TOLC-I, English TOLC-E and English TOLC-F of different composition and duration. For each TOLC question there are five possible answers one of which only is correct. The TOLCs in Italian include a section for the evaluation of the English language.

TOLC structures activated in 2020 are the following:

a) TOLC-I consists of questions from the following areas: Mathematics, Logic, Science and Reading Comprehension.

b) TOLC-E consists of questions from the following areas: Logic, Reading Comprehension and Mathematics.

c) TOLC-F consists of questions from the following areas: Biology, Chemistry, Mathematics, Physics and Logic.

d) TOLC-B consists of questions from the following areas: Basic Mathematics, Biology, Chemistry and Physics.

e) TOLC-S consists of questions from the following areas: Basic Mathematics, Reasoning and Problems, Reading Comprehension and Basic Science.

f) TOLC-SU consists of questions from the following areas: Text comprehension and knowledge of the Italian language, Knowledge and skills acquired at school, Logical reasoning.

g) TOLC-AV consists of questions from the following areas: Biology, Chemistry, Physics, Mathematics, Logic and Reading Comprehension.

h) English TOLC-I consists of questions in English from the following areas: Mathematics, Logic, Sciences and Reading Comprehension.

i) English TOLC-E consists of questions in English from the following areas: Logic, Reading Comprehension and Mathematics.

l) English TOLC-F consists of questions in English from the following areas: Biology, Chemistry, Mathematics, Physics and Logic

For the TOLCs described in h), i) and l) there is a specific CISIA portal with all information in English.

All the information regarding the structure of each type of TOLC, the number of questions for each section, the time available to complete each section, the topics and subjects covered are available and up to date on the website www.cisiaonline.it.

1.3 Test database and validation

TOLCs may be generated automatically or selected from predetermined batches – that is from a series of tests previously created. They all have similar or comparable difficulties and originate from the CISIA TOLC database which is protected and not public.

Only the TOLC-F questions originate from a public database available to all users through the online simulation and orientation tests available on the CISIA website.

The question databases are continuously validated and updated by scientific committees expressly constituted by CISIA.

1.4 Administration and locations

TOLCs are administered to the single student through the CISIA IT platform in dedicated computer rooms accredited and listed by the participating university centres. A university centre is a university structure that has agreed to TOLC.

The tests are run according to an agenda set by the participating centres in agreement with CISIA and which can be consulted on the web pages of the CISIA website at  www.cisiaonline.it.

1.5 Evaluation and results

The result of each TOLC, except for the “Evaluation of the English language”, is determined by the number of correct, incorrect and blank answers which add up to the total score according to the following:

– 1 point for each correct answer;

– 0 points for each blank answer;

– a penalty of 0.25 points for each incorrect answer.

There is no penalty for incorrect answers for the section “Evaluation of the English language” and the score is determined as follows: 1 point for each correct answer and 0 points for each incorrect answer and questions left blank.

Given the above, please be aware that every degree course of the various participating universities may use the TOLC result through an internal evaluation system, by differently calculating the scores and indicating their own minimum threshold to access a course. This information is generally defined in the calls and notices of each university.

1.6 TOLC validity

To the TOLC participate university centres, also through departments, schools and similar institutions, that from now on will be called “university centres” and/or “centres”.

The university centres that participate in the TOLCs adopt the same management and organising methods further described in this document.

For admission to university courses, the results obtained in the same type of TOLC is valid in all the university centres using the same TOLC regardless of the centre in which that TOLC was taken.

The validity of the TOLC is accepted in all universities at least until the end of the calendar year in which it was obtained.

If the TOLC result includes an admission with Additional Formative Requirements (OFA, Obblighi Formativi Aggiuntivi in Italian), these should be settled by the student according to the procedures described in the didactic regulation of the university in which the student is enrolled, as provided by current regulations.


To take the TOLC students must be enrolled in the fourth or fifth year of an Italian or foreign secondary school or have obtained a secondary school diploma in Italy or in another country. Failing to comply may result in the non acceptance by the participating universities of the TOLC results.

Each student can take each single type of TOLC only once a month (calendar month) regardless of the centre selected to take the test.

Students enrolled in a TOLC cannot enrol in another TOLC of the same kind until they have taken the one they regularly enrolled for, meaning that a student may enrol in a subsequent test – which will however take place in a different calendar month – only the day after they have taken the test they had previously enrolled in.


3.1. How to register and enrol

Please find below the steps to register to the service and enrol in a TOLC:

  1. As soon as the student registers to the TOLC area on the cisiaonline.it portal through the provided form they will receive at the email address entered during registration the login credentials, username and password, for their personal area on the CISIA portal;
  2. The student, using username and password provided by CISIA, enters the TOLC personal area to select the type of TOLC in which they want to enrol, the payment method, the university centre and the date in which to take the TOLC.
  3. The student proceeds to the payment for the enrolment through credit card or a MAV bank payment slip.


The deadlines to enrol for the chosen date are detailed in the following table:

Monday  2.00 PM – previous Tuesday
Tuesday  2.00 PM – previous Wednesday
Wednesday  2.00 PM – previous Thursday
Thursday  2.00 PM – previous Friday
Friday  2.00 PM – previous Friday

Should the deadline to enrol fall on a holiday, the deadline will be postponed to 2.00 PM of the next weekday.

3.2. Payment of the fee

For each test, the student shall pay CISIA an all-inclusive compulsory fee as an enrolment fee, non-refundable, the same on all national territory and set by the Board of Governors of CISIA.

Payment can be made through:

  1. MAV bank payment slip

The MAV bank payment slip should be paid before the deadline stated on the MAV.

CISIA may not guarantee a seat in the test room for those students who did not pay the MAV before the deadline on the payment slip.

Once CISIA verifies correct payment, the student will receive an email at the address provided during the registration process confirming the enrolment to the test.

  1. Credit card

Upon successful payment by credit card, the student will be able to print the payment and enrolment receipt that can be found in the personal area.

In both cases, the student entering their personal area can print the certificate of enrolment and receipt of payment. The receipt should be retained and exhibited to access the test room; it also gives the student the right to take the test. Should the student not receive payment confirmation and not have the enrolment receipt they will not be able to take the TOLC.

Payment of the fee gives entitlement to take the selected TOLC in the chosen location and date.

For TOLCs administered outside Italy, the only possible method of payment is through credit card.

A university centre may allow special payment methods for students outside the country such as vouchers provided by the centre to the student or also through a MAV bank payment slip.

3.3. Use of the fee already paid

Should the student be absent at the test for which they had enrolled and paid the corresponding fee, they can enrol for a new date to take the test even in a different location using the fee paid for the first enrolment.

The fee already paid can be used only during the same calendar year and to book any type of test that may also be different from the one initially booked and paid for.

Any unused fee is indicated in the student’s personal area.

The payments not used by the end of the calendar year cannot be used in the following years and will not be reimbursed.

Should the student after further enrolment to a TOLC with credit card be absent again, they shall not be able to use that payment another time.

3.4 TOLC free of charge

Any university centre may consider free of charge participation to the TOLC for a fixed and predetermined number of students and will take care of the costs and organisation. This is possible exclusively for ordinary TOLC sessions that take place in September, October, and November of every year and for TOLCs administered outside Italy.

In these cases, after registering to the portal students will receive a credit to be used exclusively for the date and centre indicated in their personal area. This credit allows the participation solely and exclusively to the test indicated and in the centre that has provided this possibility in the indicated date and in no case may the student ask that the same credit be used for other centres or different dates.


4.1. Access to the test room

The student enrolled in a TOLC session should arrive at least 30 minutes before the beginning of the test at the centre and test room assigned by CISIA and reported on the payment and enrolment receipt, which should be printed (also in digital format) and exhibited on entrance.

Only this document gives access to the test room, together with an identification document.

The centres certify the entrance of the student in the test room either through a signature in the appropriate entrance register provided by CISIA or through other means put in place by the centres to certify entrance and exit.

The Test Room Commission calls each student enrolled, who shall present their ID.

4.2 Credentials and identification code

Once the student has entered the test room and has been identified, the Test Room Commission will hand them a paper with a Login and Password, as well as a unique identification code for the specific TOLC generated by the system for that specific student in case of a start procedure on paper. The student takes the test by entering the Login and Password provided.

The centres can also use a dematerialized system.

In this case, students will receive a login and password to enter in the system before the start of the test.

Once the credentials are entered, the student’s personal information will appear on the screen.

Once this information has been verified by the Commissioners, the test will be unlocked and may be started.

By entering the credentials, the student is officially taking the test and will receive a result even if they shouldn’t finish the test itself.

Alternatively, technologies proposed by CISIA may be made available and used by the Test Room Commissions, aimed at reducing the use of paper and to achieve greater precision and security in the student’s identification and initiation phase of the tests.

4.3 Rules of conduct

The student shall follow the test room rules of conduct (which will be emailed after enrolling in the test and will be displayed in video before starting the TOLC as well as being available inside the test rooms), this regulation and the general conditions accepted during enrolment in the TOLC.

Moreover, the student should comply with the dispositions set by the Commission in each centre regarding the use of the test room and how the room should be left before the end of the time set for each TOLC.

If the student does not follow the above rules, they may be made to leave the centre where the TOLC is taking place and will not be entitled to any kind of reimbursement. In this case, the student will be able to participate in a following TOLC session by paying again the enrolment fee.

4.4. Timing and carrying out the test

The test takes place following pre-established procedures and timing. Each section has a time limit and the student can use all the time allocated to each section or close the section in advance. The remaining allocated time to that section will be lost.

During the test there can be only one break and it will be authorised by the test room commission. The break can last at the most 10 minutes and takes place at the end of a test section and before the start of the next one.

During the TOLC, students may not use any calculation, learning or other tool of support or fraudulently take information and/or images from the IT test. On entrance, the test room commission will collect from the student any material not allowed (registration instruments, calculators, cell phones, video cameras, or other instruments).

The student may use only the sheet of paper stamped by the commission and provided at the time of access to the test room and must bring with them only a pen to take notes or other instruments that must be allowed by the commission.

4.5. Results

At the end of the test the student immediately has the opportunity to view the summary data of the test, the score for each section, the total score expressed in absolute terms and the score of the English test.

The on-screen display of the results confirms that the data and answers chosen by the student have been successfully saved.

4.6 Exit from the test room

Every student, before leaving the test room, should sign the exit in the provided register or through other tools  adopted by the centres to certify entry and exit, return the sheets of paper given to them on entrance and used to make calculations and take notes, and collect any material left when entering the room.

Students may finish the test and leave the test room only after 30 minutes from the beginning of the test by addressing the commission and signing out on the register or through the instruments chosen by the centre to certify entrance and exit. The score obtained at that time will be valid and acquired in the CISIA database.

4.7 Obligations and costs

The student is responsible for any damage or fraudulent actions against any resources made available by the university centre participating in the test.

In case of technical problems during the test, the student must immediately inform the test room commission, which will take the necessary actions according to the rules and procedures contained in the TOLC regulation of each centre.

Inside their personal area on the CISIA portal, the student will find the same summarised information viewed on the screen at the end of the test and may print the attendance to the TOLC certificate containing all the results obtained. This certificate contains, in addition to the information mentioned above, also the location and date of the test.

The student may also download and print the attendance certificate (without the results) and an additional document containing the detailed information of the scores obtained in the different sections of the TOLC.


TOLC contents are exclusive property of CISIA and shall not be disclosed in any form by the students using them.

By registering to the CISIA portal, the student accepts in full all conditions and points specified in this TOLC regulation.

The use of the service is subject to the acceptance at the time of registration of the conditions stated in the acceptance/enrolment form and in this regulation.


During the registration to the TOLC area of the CISIA portal, students may declare if they have any disability or specific learning disability (LD)

In these cases, students indicate the centre(s) where they will take the test and provide the chosen centre(s) the necessary certificates and documents using a specific document uploading form provided by CISIA. CISIA will provide the student details of the appropriate offices in each centre indicated and the student will contact them immediately to arrange the specific measures necessary to take the TOLC, in compliance with the current regulations. The student that should subsequently select a different centre from the one previously indicated during registration to the CISIA portal will be able to use the same document uploading form.

In those cases in which it is not possible to use a computer, CISIA will provide a paper TOLC that the centres use to support the needs of each student.


Individuals interested in taking a TOLC transfer their personal information directly to CISIA that acts as data holder.

Therefore, CISIA will process student personal information for its institutional purposes and its statutory policies in compliance with current laws and regulations. Personal information can also be used in anonymous and aggregated form for research and statistic publications.

The results of the tests may be communicated to the universities in their capacity as third party recipients in accordance with Art. 4, points 10 and 11 Reg. UE 2016/679.

If instead the result obtained in the TOLC is used by the student to enrol in a test for an admission to a degree course with fixed access in a chosen university, the latter will be the data holder of the information received directly from the student and of that provided by CISIA as independent data holder.

The student who has taken a TOLC may not request the cancellation of the results achieved before the deadlines set by law. If instead the student has only registered to the CISIA TOLC portal, they may request the modification or cancellation at any time.

In the case of use of the service by students with disabilities or with LD, CISIA will process personal data and information regarding the state declared only to adopt the appropriate measures to ensure equal conditions during the tests. Therefore, with regard to the above mention information, CISIA is the data holder.

Universities, on the other hand, will be responsible for the processing of personal data and special data of the above mentioned students, who will send their medical certificates directly to the university where they intend to carry out the test.

For students who at the time of registration to the portal had not entered the diploma marks, CISIA reserves the right to request this information from the National Student Register for the processing of data for statistical purposes.

CISIA, for the sole purpose of ensuring proper recognition throughout the course of the test, requires the inclusion of the student’s personal photo at the time of registration on the TOLC portal. CISIA stores the data for a period of 3 years and the student, however, can exercise all the rights provided by current legislation, including the right to request cancellation at any time after the test.


Students who have regularly taken and completed the test, by making a valid and detailed request to the university centre where they took the test, can exercise their right to access the documents.

The university centre will request the test or part of it, as demanded by the student, to CISIA through the test unique identification code.

CISIA, within ten days from receipt of the request, will transmit to the person responsible of the centre, the test or part of it in electronic format, or alternatively provide the tools to view on screen the contents of the test taken.

The person responsible for the centre, or a delegate, summons the student to the university centre and shows them the requested test, also in the presence of a lawyer or an expert.

In particularly motivated and detailed circumstances, parts of a specific TOLC can be given to the student.

It is in every way prohibited the reproduction and distribution of the questions contained in the TOLC of which CISIA has exclusive property.